Good to know, especially
since rumour has that Canada Post Customer service is Headed to India before the
New Year
A lot of us do not
realize this option is open to us.
Any time you call an 800 number(for a
credit card, banking, charter communications, health and other insurance,
computer help desk, etc. ) and you find that you're talking to a foreign
customer service representative(with an accent, difficult to inderstand/ perhaps
in India, Philippines, etc),Please consider doing the following:
After
you connect and you realize that the Customer Service Representative is not
working in Canada (you can always ask, if you are not sure about the accent),
please, very politely this is not about trashing other cultures
Say, "I'd
like to speak to a Customer Service Representative in Canada ."
The rep
might suggest talking to his/her manager,But, again, politely say, "Thank you,
but I'd like to speak to a Customer Service Representative in Canada
..."
YOU WILL BE IMMEDIATELY
CONNECTED TO A REP IN CANADA
.
That's the rule and the
LAW.
It takes less than one minute to have your call re-directed to
Canada .
Tonight when I got
redirected to a Canadian Rep, I asked again to make sure - and yes, she was from
Calgary ..
Imagine what would
happen if every Canadian Citizen insisted on talking to only Canadian phone
reps, from this day
on.
Imagine how that would
ultimately impact the number of Canadian jobs that would need to be created
ASAP. Let’s slow down and possibly reverse some
of
the unemployment
problems.
If I tell 10 people to
consider this and you tell 10 people to consider doing this - see what I
mean...it becomes an exercise in viral marketing 101.
Remember - the goal
here is to restore jobs back here at home - not to be abrupt or rude to a
foreign phone
rep.
You will get correct
answers, good advice, and solutions to your problem - in real English.
If
you agree, please tell 10 people you know, and ask them to tell 10 people they
know....etc...etc
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